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active arrowEmail Marketing and CRM Integrations
active arrowHow to Share Your Popup Form and Submission with a Link
active arrowHow to Create a Custom Popup with a Blank Popup Template?
active arrowHow to Create a Full Screen, Lightbox, and Floating Bar Popup
active arrowHow to Set Up Email Autoresponders for Form Popups?
active arrowHow to Create Well-Designed Campaigns with Themes?
active arrowHow to Use Column & Row Structures Efficiently in a Popup?
active arrowDiscover the Customize Step of Popupsmart
active arrowHow to Adjust Popup Style
active arrowHow to Create a Multi-step Popup?
active arrowWhat is a Success Popup? How Does it Work?
active arrowWhich Elements Can I Add to My Popup?
active arrowHow to Add Fonts on Popupsmart
active arrowHow to Prefill Form Fields
active arrowHow to Add Hidden Inputs to Your Popup Campaigns?
active arrowHow to Add New Elements & Use Drag and Drop Editor
active arrowHow to Add New Form Fields to My Popup
active arrowHow to Add a Privacy Policy on Popupsmart?
active arrowHow to Add a Coupon Code to Your Popup
active arrowHow to Activate the Countdown Timer
active arrowHow to Add an Animation to a Popup?
active arrowHow to Create a Video Popup on Popupsmart
active arrowHow to Add Lottery Ball Gamification on The Popup?
active arrowHow Debug Mode Works
active arrowHow Preview Mode Works
active arrowDesktop & Mobile Views Working Method
active arrowHow to Use Smart Tags - Dynamic Text Replacement
active arrowWhat Is Teaser? How Teaser Works
active arrowHow to Set Up Autoresponder Email Notifications
active arrowHow to Set up Self-Email Notifications
active arrowHow to Use the Campaign Filing Feature to Organize Popups?
active arrowHow to Create an A/B Testing for a Popup Campaign
active arrowHow to Call JavaScript Function with a Button Using Popupsmart

How to Set Up Email Autoresponders for Form Popups?

The Email Autoresponder feature in Popupsmart allows you to automatically send a follow-up email to visitors who subscribe through your popup. This is commonly used for welcome emails, discount delivery, confirmation messages, or onboarding sequences.

Autoresponder emails are sent automatically, immediately or with a delay, and without requiring an external email marketing tool.

What Is an Email Autoresponder?

An email autoresponder is an automated email that is sent to users right after they submit their email address via a popup.

With Popupsmart’s Email Autoresponder, you can:

  • Send welcome or confirmation emails
  • Deliver coupon codes instantly
  • Share collections, products, or links
  • Create a professional first touchpoint with new subscribers

How to Enable Email Autoresponder

  1. Go to your Popup Editor
  2. Navigate to the Publish step
  3. Locate Email Autoresponder
  4. Toggle the Email Autoresponder switch ON
  5. Click Edit to customize your autoresponder email

Once enabled, Popupsmart will automatically send emails to visitors who subscribe via this popup.

Email Autoresponder Editor Overview

The Email Autoresponder editor consists of two main parts:

  • Settings & content controls (left panel)
  • Live email preview (right panel)

This allows you to design and preview your email in real time.

General Settings

The General Settings section controls how your email is sent and displayed in inboxes.

Subject Line

This is the subject users will see in their inbox.

  • Example: Welcome to Our Newsletter
  • You can use Smart Tags to personalize subject lines (e.g., visitor information).

Sender Name

This is the name displayed as the email sender.

  • Example: Your Brand Name or Marketing Team
  • Recommended: use a recognizable brand or personal name.

Reply-To Email

This is the email address that receives replies from subscribers.

  • Make sure this is a valid and monitored email address.

Send Email After

Choose when the autoresponder email should be sent.

  • 0 minutes: sent immediately after subscription
  • You can delay delivery by minutes or hours if needed

Tip: Immediate delivery usually results in higher engagement.

Email Font

Select the font used throughout your email content.

  • Example: Arial
  • Choose a font that matches your brand style.

Email Background Color

Sets the background color of the email container.

Body Background Color

Sets the background color outside the email container.

Email Content Sections

You can fully customize the content of your autoresponder email using drag-and-edit sections.

Header

Used for the main headline of your email.

  • Example: Thank you for your subscription!
  • Keep it short and welcoming.

Image

Add a visual element to your email.

  • Recommended for branding or promotional visuals
  • Helps increase engagement

Text Content

Used for your main message.

Examples:

  • Welcome message
  • Explanation of benefits
  • Instructions or next steps

Keep paragraphs short and easy to scan.

Call-to-Action Button

Direct users to a specific destination.

Examples:

  • See the collection
  • Shop now
  • Use your discount

Buttons significantly increase click-through rates.

Coupon Code (Optional)

If enabled, you can include a coupon code directly in the email. You can also include a coupon code that you have in the popup itself. 

This is ideal for:

  • Welcome discounts
  • First-purchase incentives

Social Links (Optional)

Add social media icons to encourage users to follow your brand.

Product Cards (Optional)

Highlight specific products from your Shopify store directly inside the email.

Best used for:

  • Featured collections
  • Best sellers
  • New arrivals

Footer (Automatic)

Every autoresponder email includes a footer with:

  • Company name
  • Organization name
  • Privacy policy link
  • Unsubscribe link
  • Legal and compliance information

Sending Test Emails

Before publishing, always test your autoresponder.

  1. Click Send Test Emails
  2. Enter your email address
  3. Review:


    • Layout
    • Subject line
    • Links
    • Mobile responsiveness

Testing helps avoid formatting or content issues.

Publishing the Autoresponder

After finishing customization:

  1. Close the email editor
  2. Click Publish
  3. Make sure your popup status is Activated

Once published, the autoresponder will start sending automatically to new subscribers.

Important Notes & Best Practices

  • Autoresponder emails are only sent to users who submit the popup
  • Emails are delivered immediately unless a delay is set
  • Keep subject lines clear and benefit-oriented
  • Always include a call-to-action
  • Test emails before publishing
  • Avoid spammy language (ALL CAPS, excessive emojis, misleading text)

Common Use Cases

  • Welcome email for newsletter subscribers
  • Instant discount coupon code delivery
  • Confirmation email after signup
  • Product or collection promotion
  • Onboarding new users

Troubleshooting

Email not sending?

  • Make sure Email Autoresponder is enabled
  • Ensure popup is published and active
  • Check that the visitor submitted the popup form

Emails going to spam?

  • Use a recognizable sender name
  • Avoid spammy subject lines
  • Keep content clear and relevant

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