Collect Feedback & Surveys

Do you need customer feedback but can't draw attention to your surveys? Use smart popup surveys to collect user data and feedback. Improve your products, service, or UX based on customer insights and website experience.

Use Cases

Running special offers is one of the most powerful ways of attracting more customers. If you want your promotion to be a success, you need to get your offer in front of prospects who are interested in it.

yes no feedback popup

Collect Yes/No Feedback

It is now much easier to collect customer insights. You can collect feedback from your customers easily and know them better.

nps survey popup

Conduct NPS Surveys

NPS (Net Promoter Score) surveys are the best option to analyze and evaluate your overall performance from your customers' perspective. Use the NPS survey popup to improve your service.

Pro Tip

You can use the "Rating" side of the form element to get the first attention and then ask more questions.

customer satisfaction survey popup

Make Customer Satisfaction Surveys

If your priority is the satisfaction of your customers, including a customer satisfaction survey popup can be your prime go-to solution.

Pro Tip

The important thing is asking the right questions and finding the right target. Therefore, choosing experienced and returning visitors will be more helpful.

product feedback popup

Gather Product Feedback

Product feedback popups help improve the product or service, identify areas for improvement, and make necessary changes. Therefore, start using the product feedback popup!

Understand User Behavior

Understand User Behavior

Improve the user experience on your website by displaying a feedback popup during the customer journey. Understand where users tend to get stuck.

Get Customer Insights

Get Customer Insights

Easily design Yes/No, multiple options, dropbox, and checkbox feedback elements to let users leave instant feedback. Use collected customer insights.

Use Exit Survey Popups

Use Exit Survey Popups

Are customers abandoning their carts before completing purchases? Ask them why and let them leave instant feedback in the blink of an eye.

Target the right visitor, 21 ways

Fire on what someone does, filter by who they are, or match the page they are on. Every option links to its setup guide.

When it fires

  • The exit-intent trigger helps you detect visitors who attempt to leave a web page, then triggers a popup campaign to win them back.

  • To let you display popups based on some percentage of scroll activity on every page you targeted, we have this feature waiting for you.

  • If you don't want to bombard your visitors with a popup the second they visit your webpage, "after X seconds" targeting is here to save you.

  • Discover the mechanics of inactivity triggers in Popupsmart and when and how they activate your campaign.

  • On-click targeting option allows you to display your popup when a visitor clicks on a button. What button? That one there, click on it.

  • Show your popup campaign to visitors who have viewed at least X pages during the same visit.

  • You can specify how many times your popup campaign will be shown to a user and when it should stop showing.

  • Do you want to create time-sensitive popup campaigns? With Popupsmart, you can schedule your popups to display them between a start and end date that you will set.

Free Tools & Resources

Calculators, checkers and a marketing reference, all free to use. Some run here on popupsmart.com, the rest open in their own app.

Companies grow for the better when they work with Popupsmart.

  • G2 High Performer EMEA badge for Popupsmart
  • G2 High Performer Small Business badge for Popupsmart
  • G2 High Performer Small Business Europe badge for Popupsmart
  • G2 Momentum Leader badge for Popupsmart
  • G2 Most Implementable badge for Popupsmart

4.5 / 5 on G2 from 141 reviews, as of 6 September 2026

Mailchimp's popups were slowing down our site and offered limited customization. After switching to Popupsmart, our website loads much faster and our conversion rate increased by about 40%.
Mert AktasHead of Growth - UserGuiding
Popupsmart integrates smoothly with our sites and adds real value. Conversions have increased, the insights help us improve, and creating popups is easy.
Ariel GomezAgency Owner - BLANKOYNEGROENTRead full review on G2
Popupsmart makes it simple to create targeted popups that convert visitors into engaged users. We love being able to tailor messages for different segments without affecting site speed. It helps us turn casual visitors into active members of the Reward Deals UK community, improving retention, boosting affiliate conversions, and growing our audience—all without needing a developer.
Marc ArgentFounder- Reward DealsRead full review on G2
I've really enjoyed using this app! It was incredibly easy to implement on our website, and making changes or publishing new pop-ups takes no time at all. I also love the wide variety of templates. there's something for every type of campaign and style.
Erik KraaijeveldCo-founder & Head of Marketing - Pulse AgencyRead full review on G2
I love Popupsmart's integrations, especially HubSpot. It's easy to create great-looking popups, and the support has been amazing—support team helped me quickly with every technical question.
Lindsey VranaMarketing Manager - GemplersRead full review on G2
I love how easy Popupsmart is to use; the setup was straightforward and uncomplicated. Its ability to collect email leads when people visit my website is highly beneficial for managing and expanding my mailing list.
Jessica Sophia WongCommunity Builder & Founder - VNTR CapitalRead full review on G2
It is very simple to use. It allows for on-brand customizations. Its a relatively low cost solution. A lot of different settings to configure the popup. They offer a lot of features and templates. They have AI that helps get a template built and then you can optimize from there.
Titus LotzData Marketing Analyst - WolfeRead full review on G2