· 15 min read

How to Increase Mobile Conversion Rates: 20 Ultimate Ways

Hatice Özşahan
-Published on:
Jan 29, 2024
-Updated on:
Jul 1, 2025

Mobile commerce is the driving force behind online shopping in 2025, with global m-commerce sales reaching $4.01 trillion, representing 59% of all retail eCommerce

Over 1.65 billion mobile shoppers worldwide and 76% of US adults (200 million) purchasing via smartphone highlight the urgency of mobile optimization.

In this guide I will outline 20 proven strategies to boost mobile conversion rates, incorporating the latest 2025 statistics and trends like AI personalization, voice commerce, and social media integration.

Illustrative cover image for the title "How to Increase Mobile Conversion Rate: 20 Ultimate Ways"

1. Boost Mobile Speed with Smart Performance Fixes

Image of a phone to exemplify boosting mobile speed

Speed is critical for mobile success. most users expect pages to load in 2 seconds or less, and each additional second can increase bounce rates gradually. To optimize:

  • Compress images: Images account for 60% of site load time, so use lazy loading. 
  • Minimize HTTP requests: Reduce page elements for faster rendering.
  • Use a CDN: Distribute content to lower latency.
  • Test regularly: Tools like Google PageSpeed Insights identify issues.

Use of AMP Pages

With AMP (Accelerated Mobile Pages), which is an open-source web component framework, you can ensure your mobile web pages operate at an ideal speed. AMP mobile pages load faster since they are automatically cached by Google AMP Cache. Started by Google in 2016, the AMP project provides a great solution to slow-load times.

Avoid Redirects

URL redirects occur when a visitor clicks on a page and is forwarded to another URL. Redirects generate additional HTTP requests on your site, which results in a slow down in the loading speed. Try to minimize redirects to improvise mobile website speed.

Compress Images & Try Using a CDN tool

You must consider that images account for roughly 60 percent of your site load. Large images dramatically drag down the load times. So, one of the best practices for optimizing website speed is to compress images.

There are many image optimization tools available on the market. We would suggest using free image compressors like TinyPNG and Easy-Resize. Another option is using a Content Delivery Network. It helps you utilize caching to reduce hosting bandwidth, improving security and website performance.

Enable Browser Caching

Browser caching allows recent web pages to be stored temporarily in web browsers. This way, when users visit it again, the page will load faster.

Test your mobile speed with Google PageSpeed Insights.

2. Craft an Intuitive Mobile User Experience

Image of people looking at a phone, to exemplify crafting an intuitive mobile experience

A seamless mobile UX is essential, with 75% of shoppers expecting a smooth experience. Key tactics include:

  • Responsive design: Ensure compatibility across devices.
  • Scannable content: Use short paragraphs, bullet points, and clear headings.
  • Simplified forms: Break forms into multi-step processes to reduce friction.

Discover mobile UX design best practices.

3. Build Customer Trust with Honest Practices

Image of a person smiling and putting her card information to her phone, showing customer trust

Trust drives conversions. 65% of shoppers stop buying from distrustful brands, making credibility vital.

  • Transparent e-privacy: Clearly state data usage policies.
  • Trust badges: Display security certifications and reviews.

4. Drive Sales with Smart Product Suggestions

Many e-commerce stores implement on-page product recommendations to improve users’ shopping experience and generate extra sales with upselling or cross-selling.

Customers can easily see product recommendations that have the highest relevance without having to navigate the whole website to find the product they look for.

  • Suggest a product similar to the one your customer is viewing or has recently viewed
  • Upsell a product they are viewing or added to the cart
  • Cross-sell related products at the checkout page

If you’re using Shopify, you can also consider using an upsell/cross-selling app for Shopify.

5. Use Psychological Tactics to Influence Shoppers

When we say psychological triggers, we mean FOMO (fear of missing out), scarcity, and urgency. These three can become powerful marketing tricks if you strategically implement them in your on-page marketing and promotions.

Promote your time-sensitive campaigns with countdown timers.

Image of a time-sensitive popup to exemplify psychological tactics

Use urgency trigger words like “Last Chance, Hurry Up, Last X Items.”

Image of a time-sensitive popup to exemplify psychological tactics

6. Simplify Checkout for More Mobile Conversions

Image of a phone and a credit card exemplifying simple checkout

Complex checkouts deter sales. 18% of buyers abandon carts due to lengthy processes, and 7% due to limited payment options. 

  • Simplify checkout: Offer guest checkout and minimize steps.
  • Diverse payments: Include Apple Pay, PayPal, and mobile wallets.

Reduce mobile cart abandonment.

7. Create Mobile Popups That Convert Without Interrupting Users

Image of a mobile popup example

Keeping the number of popups and modals to a minimum on mobile websites is recommended. Nevertheless, optimized mobile popups can increase your sales, grow your email list, and boost engagement.

When creating a mobile popup for your site, make sure to use a reliable popup builder like Popupsmart (👋). Here are a few tips to bear in mind:

  • Avoid full-screen campaigns or large popups that cover important elements on-page on mobile devices.
  • Don’t show your campaigns the moment a visitor lands on the page. Instead, use triggers and targeting settings.
  • Don’t disturb users’ experience with too many popups. Use only one popup on a page.

8. Trigger Campaigns That Catch Users at the Right Moment

Whether you’re trying to sell a product or capture email leads, triggered campaigns can skyrocket your conversion rates. There are a lot of e-commerce businesses that are already taking advantage of well-timed campaign triggers.

In this context, the best tools for that are popups and triggered emails.

  • Promote your discounts and offers with mobile-friendly popups at the right time
  • Use exit-intent trigger to show your offer just before the user is about to leave your site.
  • Set up inactivity trigger to engage passive visitors and boost conversions

9. Offer Secure, Flexible Mobile Payment Options

Image of a phone showing digital wallet on it, showing the importance of secure-paying

7% of online shoppers abandon their shopping carts due to insufficient payment methods, while 17% leave because of payment distrust. Buyers want to be sure that their financial information is secure.

You can address such concerns by implementing e-wallet payment methods like Apple Pay, PayPal, and Android Pay. Digital wallets provide better security with multiple layers of encryption, which makes them one of the safest online payment methods.

10. Write Content That’s Easy to Scan on Mobile

The average mobile user decides whether a web page is worth their attention or not in a matter of seconds. That’s why you need to craft easy-to-read copies with short paragraphs, bullet points, sub-headings, and highlighted keywords. Every text on your mobile website should be quickly digestible in order to convert more people into leads or customers.

11. Replace Long Forms with Multi-Step Mobile Forms

If you’re trying to collect customer information with online forms, keep mobile user experience top of mind. Long forms frustrate all users, but they are even more repelling for visitors on mobile devices. Instead, use a multi-step or short form with fewer fields.

Tips to increase mobile form conversions:

  • Remove unnecessary form fields.
  • Use prefill fields that fill in specific information such as email, location, or phone number.
  • Order multi-step forms from easiest to the hardest to fill

12. Retarget Abandoned Users with Mobile-Friendly Tactics

When a user visits a website, their browser receives a cookie that tracks them across the web. You can use cookies for retargeting potential customers that abandoned your site without completing a purchase. Email or popup triggers are some of the best solutions to win back those customers.

Mind that there are different groups of customers you need to target separately.

13. Understand Mobile Visitors Through Behavior Tracking

Companies use mobile user tracking to understand user behavior on their website and identify customer pain points. User behavior analytics tools like SmartLook can help you record and track customer actions on your site and mobile app.

This practice takes the guesswork out of the equation and provides you with more insightful and solid data to plan your sales funnel for desktop and mobile conversions.

14. Support Mobile Shoppers with Live Chat

75% of online shoppers prefer live chat over any other channel. It’s easy to see why—people can reach out for support 24/7 via a live chat widget directly on a website.

Providing live chat on your mobile website is equally a game-changer as using it for desktop screens. The important thing is to use the right live chat tool.

If you’re a small business owner with low to medium traffic volume, we recommend going for free live chat tools.

For larger business websites, popular tools like HubSpot's Live Chat, LiveChatAI, and Intercom would be more beneficial. Most of the paid tools also come with a mobile app, allowing you to reply to customers even on the go.

15. Gather Mobile Feedback to Improve UX

Image of someone writing a feedback list, underlining the importance of customer feedback

You need to ask for feedback from your website visitors and customers in order to understand what roadblocks they’re having and what causes frustration in their buying journey. Especially for mobile users, gathering real-time insights is essential to improving user experience and increasing conversions. 

One of the easiest and most effective ways to collect feedback is by using mobile-friendly popup surveys. These can appear at key moments during the user journey—such as after scrolling, on exit intent, or after a purchase—without interrupting the browsing experience. With a reliable customer feedback tool or popup builder, you can quickly design and trigger short, targeted surveys that fit your goals and help you optimize your site based on real user input.

16. Increase Conversions with Mobile-Optimized Product Videos

96% of online shoppers say that product videos impact their buying decisions. Adding high-quality product videos optimized for mobile can considerably increase your mobile conversion rates.

  • For software products, embedding autoplay product videos in the hero section of the homepage is one of the most recommended tactics.
  • For e-commerce websites, including product videos of each item or the most popular one can boost sales conversions.

17. Showcase Trust Badges to Boost Mobile Credibility

People won’t purchase from an untrustworthy website no matter how much they want the item. Now that more than half of the internet traffic is shopping from a mobile device, you’ll need to gain their trust.

One of the most effective methods to build trust is placing trust badges like credit card trust logos, industry awards, security seals, and customer satisfaction badges. Make sure to make them easily visible, especially on the shopping cart and checkout pages.

18. Fix Mobile UX Killers Like Broken Links and Errors

Broken links, broken images, and 404 errors sink down your search engine optimization (SEO) efforts and UX performance. Consequently, these errors lower your mobile conversion rates.

To preserve an optimal user experience:

  • Create friendly 404 error screens
  • Find broken link issues on your website with an SEO tool like Ahrefs and resolve each.
  • Fix broken images

19. Use Real Faces to Build Emotional Connection

Image of a smiling woman, exemplifying the importance of using real faces

Have you ever heard of emotional marketing? It’s the deliberate use of elements and messages that evoke emotional responses leading to conversion.

One approach to tap into your audience’s emotions is implementing photographs of real human faces on applicable parts of your site. People tend to feel connected to human face images more than they do with object images.

Stock photos are typically overused and notorious for their fakeness. Try using actual pictures of your customers or your team members instead. If you’re using stock photos, make sure they aren’t overused. Do a reverse image search on the web to find out.

20. ​​Answer Questions Upfront with a Mobile FAQ Section

There’s no doubt that many of your potential customers will have doubts and questions before they make the final buying decision. Instead of throwing all customer queries in your support team’s way, create an FAQ section using the questions your team gets over and over again.

This way, you or your support team can focus on more significant tasks. More than that, since customers in the consideration stage can clear away their doubts by going through the FAQ, you’ll end up with a higher conversion rate.

Kudos, you've made it to the end of the list! 🥳

We hope you found these tips helpful. Do you have another recommendation on how to increase mobile conversion rates? Share with us in the comments below.

Final Thoughts & Conclusion

In 2025, optimizing for mobile is no longer optional—it’s mission-critical. With the majority of users shopping on their phones, your mobile experience must be fast, trustworthy, and seamless. Whether it's compressing images for faster load times or using psychological triggers to drive urgency, every small improvement can lead to big results.

Remember, mobile conversion optimization is an ongoing process. Analyze user behavior, A/B test your tactics, and adapt to the evolving expectations of mobile-first shoppers. Start with a few strategies from this list and iterate as you go. Your conversion rates will thank you.

❓Frequently Asked Questions (FAQ)

1. What is a good mobile conversion rate in 2025?
A solid mobile conversion rate in 2025 ranges between 2% to 4%, depending on your industry. Anything above 3.5% is considered strong performance.

2. How do I test if my mobile site is optimized?
You can test your mobile site using tools like Google PageSpeed Insights, Lighthouse, or BrowserStack. These tools identify load time issues, layout bugs, and UX problems specific to mobile.

3. Are popups bad for mobile SEO?
Not if used correctly. Google penalizes intrusive interstitials, but well-designed, timed, and user-friendly popups (like slide-ins or exit-intent popups) are fine.

4. How often should I update my mobile optimization strategy?
At least quarterly, or anytime there’s a change in user behavior, tech updates, or shifts in your product strategy.

5. What's the #1 mistake businesses make with mobile optimization?
Ignoring the mobile checkout experience. Complex forms, lack of payment options, and poor UX at checkout are top reasons for cart abandonment on mobile.

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