Inactivity Trigger

Would you like to catch your visitors’ attention when they remain inactive for some time on a page?

Popupsmart’s Inactivity trigger allows you to trigger your popup campaign based on the period a visitor remains idle on a web page.

In addition, it tracks visitor behaviors like scrolling, clicking, or typing to detect inactivity.

Once visitors stop doing anything on a page for a set time period, you can re-engage them by showing your campaign with irresistible offers.

This way, you can maximize engagement, reduce cart abandonment, and collect more emails.

Popupsmart offers ready-to-use templates with ready-to-convert targeting settings, but if you want to create a custom segmentation, follow the steps below to set up the inactivity trigger for your campaign.

1. After logging into your Popupsmart account, create/edit a popup campaign. On the popup builder screen, navigate to the “Segment” section and click “Edit Segment.” (If it’s a new campaign, click the two circular arrows to choose a predefined segment or create one from scratch in “My Segment.”)

inactivity segmentation

2. Click "Add user behavior targeting" under "User Behaviour". Then, click “Add” next to "Inactivity Mode" from the opening modal.

inactivity mode button

3. From there, enter the inactivity time value in seconds. This will determine how long the targeting waits when your visitors are inactive. If you enter 5 seconds, 5 seconds of inactivity will trigger your popups.

inactivity time input field

4. Once you complete the settings of your inactivity trigger, “Save” button from the upper-right corner or continue with the “Publish” step from the left-hand panel.

publish step of targeting

❗️Mind that if your campaign status is off, it doesn’t appear on your website.

Bug icon on the Publish step: Whether your popup doesn’t show up even if you published it or if you have any problems with it, you can click the bug icon (the Debug Mode) to detect issues and fix them quickly.

Note that Debug Mode works only if the campaign is already saved and published.

Need a hand? Contact Popupsmart!