Do you need to cancel your subscription with Popupsmart? Sorry to hear that, but of course, you can cancel your subscription at any time.
Important: We do not issue a refund automatically when you cancel your account. If you would like to receive a refund within your first 14 days of use, please contact the Popupsmart team and request a refund.
Follow this guide to cancel your subscription with Popupsmart.
1. Log in to your Popupsmart account.
2. Navigate to "Billing" under the "Accounts" tab.
3. Change your paid subscription plan to "Free plan."
Note that if you have paid and have an ongoing membership, you may continue to use Popupsmart until the payment period is over.
For instance, if you paid for a subscription at the beginning of the month and want to cancel your account, you may use our services until the end of the month. Then, your subscription will be automatically canceled for the next month regarding your request.
Do you have any more questions about Popupsmart subscription? Contact Us!