User Experience, dubbed UX for short is, well as the name suggest its a way that user experience your product, not by cleverly put or hidden interfaces. But the whole experience, when a customer buys your tangible product, carries to his car to drive his home, opens it's package and uses it. UX incorporates all segments of the customer life cycle, from attention to abandonment and beyond. The total of these interactions over time is the user experience. It revolves around the moments or touchpoints in the user journey.
UX designer plans for these moments. Part of their responsibility is to make all interactions positive.
There are 7 facets of the user experience. Peter Morville, an Information architecture veteran and a written couple of best-seller books, represents it through his User Experience Honeycomb.
Creating a good UX design requires:
Useful: Content must address the user need.
Usable: Website, app, or product must be easy to use.
Desirable: All design elements should trigger for wanting this product.
Findable: Navigation throughout the content. So that users find what they need.
Accessible: Is it accessible to all kind of customers. Such as users with disabilities.
Valuable: User should find the content valuable.
Creditable: User should trust it.
Each aspect of the user experience is important and has its special characteristics, but they all work together to create a good experience.