Shopify EP Package: Optimize Stores & Shipping Efficiently

What is the Shopify EP Package?

Shopify EP Package is the default package used in Shopify, which is called the 'Sample Box.'

The dimensions of the 'Sample Box' are:

8.6 inches
5.4 inches
1.6 inches
and it weighs 187 grams.

delivery concept accepting shipping signature

Shopify EP packages are those shipped through Shopify Shipping and are associated with a tracking number that starts with "EP."

These packages are commonly shipped through USPS, but they may also be handled by other carriers like UPS or DHL.

The tracking number prefix "EP" seems to be a distinguishing feature for packages processed through Shopify Shipping.

How to Set Up Shipping on Shopify?

To set up shipping on Shopify has a practical way of managing processes that you can follow and create practicality.

Firstly, go to Settings on the Shopify Admin page.

Then, you need to complete the related fields for setting up shipping on Shopify.

Let’s take a look at the titles and fields.

Shopify shipping delivery above page with different fields

Shipping: For the shipping, there are two sections: General and Custom shipping rates. These parts are for determining necessary shipping places and their rates.
Expected delivery dates: You can decide to show delivery dates at checkout or not by customizing your preference.
Order routing: There is a routing to cover and manage the terms of your orders. You can rearrange the steps.
Local delivery & Local pickup: These are the places where you determine the addresses of your orders and edit them.

Delivery customization: For this part, you need some Shopify apps to install and customize.
Saved packages: For adding packages, there may be custom and carrier packages including the details, like Box, Envelope, Soft package, or satchel.
Shopify Shipping: For customizing it, you can calculate shipping rates, decide shipping labels, and test them.
Carrier accounts: By connecting carrier accounts, you can direct orders easily and inform your users more practically.
Packing slips: This part is for the printed way of creating and symbolizing the order. You can edit the template and preview the template.
Custom order fulfillment: For the fulfillment of the orders, you can add fulfillment services with emails and personal information.

To conclude the creation of a shipping on Shopify, you are able to customize your store and shipping process.

Shopify’s providing such customization services helps people to focus more on their stores by controlling all their actions.

How to Add Custom Packaging to Shopify

Since any action on your Shopify store can affect your way of contacting customers, customizing your Shopify store is crucial.

Even best e-commerce platforms give highest importance to custom packaging and shipping.

If done right, adding custom packaging to Shopify can enhance your customer experience.

When it comes to “how can you add custom packaging”, let’s see it together!

Step 1- Go to Shopify Settings.

There is a small icon on the bottom left corner of the Admin store.

Step 2– Choose Shipping and Delivery.

Step 3- Scroll down and find “Saved packages” to add the package.

Step 4- Customize the package size as you wish.

After making these changes, you can make them the default package option according to your choice.

Lastly, you need to save all the process.

Creating custom packaging on Shopify may be necessary for different occasions, like gifts or personal activities.

That’s why it can also improve customer experience and increase customer loyalty.

What to Consider While Creating Shipping on Shopify

While creating shipping on Shopify, there are points that are related to the creation of the Shopify EP Package:

Arranging the packaging, size and nature of your order matter, and you can decide their status if they are sustainable or fragile.
Based on your shipping and product, you can strategize your shipping cost when determining the shipping rate.
Choosing the right carrier is essential because it will directly affect customer satisfaction and your satisfaction guarantee.
Since insurance and tracking of your Shopify store products are determinative, you should choose the right carrier and make sure your customers are satisfied with your service.
Creating a shipping label might be helpful to categorize your shipping policy and professionalism.
Highlight if there is any international shipping concern for your orders.
Trying to balance shipping costs with the shipping is crucial for your business.
Consider other possibilities of Shopify for their shipping with features and tools that can help you.

To Wrap Up

All in all, though Shopify EP Package is a basic term that defines sample box, there are other titles that affect shipping and package.

All these sections you have discovered are parts of creating the Shopify EP Package.

Therefore, keep an eye out for the process of creating shipping on Shopify while focusing onthe Shopify EP Package as well.

Frequently Asked Questions

The following questions can help you determine some details about

What Are Delivery Methods at Checkout?

There are three common delivery methods at checkout. These are shipping, local pickup, or local delivery.

Is Shopify Shipping Reliable?

Yes. Most of the feedback on shipping on Shopify is positive, and many people appreciate the shipping, order management, tracking, and handling of inventory that Shopify can control. Therefore, if you consider this question related to your choice of e-commerce platform, Shopify can build a sense of trust in you.

How Can I Manage the Size and Weight of My Shipments?

Based on the content of your shipment, you can optimize shipments to be smaller and lighter, as this can save on shipping costs. Regularly reviewing and adjusting your packaging to find the most efficient solutions might be helpful.

Frequently Asked Questions

What is Shopify EP?

Shopify EP is a shipping/tracking identifier you may see when a store fulfills an order using Shopify Shipping, where the tracking number often starts with “EP.” In practice, “Shopify EP” isn’t a special product you buy inside Shopify; it’s a label customers notice on tracking updates that helps distinguish packages processed through Shopify’s shipping workflow and assigned a carrier tracking number (commonly USPS in the U.S., though other carriers like UPS or DHL may be involved depending on the service and destination). Many merchants also refer to Shopify’s default saved package—often shown as the “Sample Box” (8.6 in × 5.4 in × 1.6 in, 187 g)—when setting up shipping, but the “EP” reference itself is primarily about the tracking prefix and how the shipment is routed and tracked through Shopify Shipping.

What does tracking number EP mean?

A tracking number that starts with EP generally indicates a shipment that’s been processed under a specific postal/shipping service format and, in the Shopify context, is commonly associated with Shopify Shipping labels and “enhanced” or platform-managed processing for tracking visibility. In other words, “EP” is less about what’s inside the parcel and more about the way the shipment is registered and tracked in the carrier network (for example, a merchant buys a label through Shopify, the shipment is handed to the carrier, and the tracking number with an EP prefix is used to follow scans and delivery progress). The exact meaning can vary by carrier and route, but for shoppers it typically signals a legitimate, trackable parcel tied to a Shopify order, and you should rely on the carrier’s tracking page (linked from the order confirmation) for the most accurate scan events and delivery estimates.

How much does Shopify take from a $100 sale?

How much Shopify takes from a $100 sale depends on your plan, whether you use Shopify Payments, and any app or additional processing fees, but it usually breaks down into (1) a monthly subscription cost and (2) per-transaction payment processing fees (and potentially an extra transaction fee if you don’t use Shopify Payments). For example, if you use Shopify Payments in the U.S., a common online card rate on the Basic plan is around 2.9% + 30¢, which would be about $3.20 on a $100 order (rates vary by plan and country), and if you use a third-party payment provider instead, Shopify may also charge an additional transaction fee (often a percentage that varies by plan) on top of your processor’s fees. Because taxes, shipping charges, refunds/chargebacks, currency conversion, and the specific plan pricing can all change the net amount, the most accurate way to calculate “what Shopify takes” is to check your plan’s pricing page and your payment provider rate, then apply the percentage plus fixed fee to the order total that’s actually processed.

What is the tracking number for Shopify EP?

A “Shopify EP” tracking number is typically the carrier tracking number assigned to a label purchased through Shopify Shipping, and it often begins with the letters “EP” followed by a string of numbers/letters (the exact length and format vary by carrier and service). Customers usually find it in their shipping confirmation email, inside their order status page, or in the Shop app if the merchant has it enabled; merchants can find it in the Shopify admin under Orders by opening the order and viewing the fulfillment/tracking section. While some people describe “Shopify-EP” as an ePacket-style option for smaller items, the key point is that it’s a trackable shipment created through Shopify’s shipping tools, and the best way to verify the number is to click the tracking link provided by the store, which should route you to the correct carrier tracking page.

What is Shopify ep package tracking?

Shopify EP package tracking refers to monitoring a shipment from a Shopify store where the tracking number commonly starts with “EP,” indicating it was processed through Shopify Shipping and then handed off to a carrier network for delivery updates. To track it, use the tracking link in your shipping confirmation or paste the EP-prefixed number into the carrier’s tracking site (often USPS for U.S.-bound deliveries, though UPS, DHL, or others may appear depending on the label/service used). If tracking seems “stuck,” it’s often because the label was created but the carrier hasn’t scanned the parcel yet, or it’s between handoffs; waiting for the first acceptance scan, checking for updated estimated delivery dates, and contacting the merchant for confirmation of the ship date are practical next steps. For merchants, accurate EP tracking also depends on correct package settings (saved packages like the Sample Box dimensions/weight), proper label purchase, and timely carrier drop-off so scans populate quickly and customers see reliable progress.