Email Autoresponder in Popupsmart
Learn how to set up and customize the Email Autoresponder in Popupsmart to automatically send follow-up emails to your popup subscribers.
The Email Autoresponder feature in Popupsmart allows you to automatically send a follow-up email to visitors who subscribe through your popup. This is commonly used for welcome emails, discount delivery, confirmation messages, or onboarding sequences.
Autoresponder emails are sent automatically -- immediately or with a delay -- and without requiring an external email marketing tool.
What Is an Email Autoresponder?
An email autoresponder is an automated email that is sent to users right after they submit their email address via a popup.
With Popupsmart's Email Autoresponder, you can:
- Send welcome or confirmation emails
- Deliver coupon codes instantly
- Share collections, products, or links
- Create a professional first touchpoint with new subscribers
How to Enable Email Autoresponder
Open the Publish Step
Go to the Popup Editor of your popup campaign and navigate to the Publish step.
Locate Email Autoresponder
Find the Email Autoresponder section in the left panel, below the integrations settings.
Enable and Edit
Toggle the Email Autoresponder switch ON, then click Edit to customize your autoresponder email.
Once enabled, Popupsmart will automatically send emails to visitors who subscribe via this popup.
Email Autoresponder Editor Overview
The Email Autoresponder editor consists of two main parts:
- Settings and content controls (left panel) -- Configure general settings, email content sections, and send test emails.
- Live email preview (right panel) -- See real-time changes as you customize your email.
General Settings
The General Settings section controls how your email is sent and displayed in inboxes.
Email Content Sections
You can fully customize the content of your autoresponder email using the content sections listed in the left panel. The live preview on the right updates as you make changes.
Plain Text & HTML Editor
You can switch to the Plain Text & HTML Editor tab at the top of the edit panel for more advanced customization of your email content.
Sending Test Emails
Before publishing, always test your autoresponder.
- Click Send Test Emails at the bottom of the left panel
- Enter your email address
- Review the layout, subject line, links, and mobile responsiveness
Always Test Before Publishing
Testing helps prevent formatting or content issues. Make sure to check your email on both desktop and mobile devices.
Publishing the Autoresponder
After finishing customization:
- Save the changes in the email editor
- Make sure your popup status is Activated
Once your popup is published and activated, the autoresponder will automatically start sending to new subscribers.
Best Practices
- Keep subject lines clear and benefit-oriented
- Always include a call-to-action button
- Test emails before publishing
- Avoid spammy language (ALL CAPS, excessive emojis, misleading text)
- Use a recognizable sender name for better deliverability
Common Use Cases
- Welcome email for newsletter subscribers
- Instant discount coupon code delivery
- Confirmation email after signup
- Product or collection promotion
- Onboarding new users
Troubleshooting
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